When doing an internet search on locksmiths, it is quickly discovered that there are many listed. Everywhere. In fact, the state of Arizona does not require formal licenses. Often unscrupulous locksmiths advertise deals offering very low service call pricing to lure consumers. These companies practice what is commonly known as “price jacking.”
So what is price jacking? It’s a bait and switch pricing game. Be aware of this common scam in the industry. If you really question these companies on their pricing, say for a lockout call for locked keys in the car, they will say something like it will be “$15 service call plus labor.” Know that a good locksmith company, or any other service company for ANY emergency service cannot offer $15 service calls and stay in business, so get ready to pay a big price for the “plus labor” part of your quote.
When they arrive to help you into your car or home and there you are stuck having to pay them an inflated price for service. Usually quite well over a phone quote. Oh, and how you wished you had hired the locksmith you phoned who priced out your lockout for a flat fee. Key elements include the following:
- Does the company have a professional web site?
- Was the person courteous and professional on the phone?
- Did you receive a flat price quote?
- Does the Locksmith have liability insurance?
- What is their rating with Google and Yelp?.